Frequestly Asked Questions

Here you can find answers to the most frequently asked questions.

How do I access my purchased digital downloads?

Upon completing your purchase you will be immediately provided a download link to your product(s).

You will also be emailed a link to your download(s).

If you don’t receive your downloads, wait 15 minutes.

You may also want to check your email spam folder. 

If you still haven’t received your purchase, please contact us sashascircle@gmail.com.

Is Sasha’s Circle a healthcare provider?

No, Sasha’s Circle is not a health care provider and is not providing you with health or medical advice.

Parenting coaches can help parents create an environment that prioritizes the well-being of the children by offering practical guidance, emotional support, and communication strategies.

While parenting coaches can offer valuable guidance and support for navigating the challenges of raising children, their advice should never be taken as a substitute for professional medical or mental health care.

Tell me more about your return policy.

We have a No Return Policy on all digital downloads.

In the event you encounter problems with your download please contact our customer service and our team will gladly assist.

Customer Service E-mail: sashascircle@gmail.com

What is a digital download?

A digital download is a file (e.g., PDF, image, audio, video) that a customer can purchase and download from a website instead of receiving a physical product.

I thought these were digital products. Why am I being asked for my address?

All though most of our products are digital, we need your address information for billing purposes.

Can I receive a receipt for my order?

Absolutely! In the event you did not receive one feel free to reach out to our dedicated customer service team via sashascircle@gmail.com with your order number.

Need further assistance?

Need help finding the answers you need? Send us an e-mail.

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